Welcome to CHiLX AI PTE LTD (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share personal information when you use our website, services, and products (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment information.
- Usage Data: Information about your use of our Services, such as IP addresses, browser types, device information, and browsing behavior.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our Services.
- Responding to your inquiries and requests.
- Sending you information about our Services, promotions, and updates.
- Protecting against fraud and other security threats.
- Complying with legal obligations.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers to help us operate our business and provide our Services.
- For Legal Reasons: We may disclose information if required by law or in response to valid legal processes.
- With Your Consent: We may share your information with your consent or at your direction.
4. Your Choices
You have certain choices regarding your personal information, including:
- Opting Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
- Managing Cookies: You can configure your browser to block cookies, but this may affect your ability to use certain features of our Services.
5. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely secure, so we cannot guarantee absolute security.
6. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
7. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our Services. Please review this Privacy Policy periodically for the latest information.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].